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Guest house · Ubud (Bali) · Bali

Pondok Serayu

A family-run guesthouse on Jalan Raya Ubud, steps from the market and a short walk to the palace and monkey forest.

  • Central Ubud location, adjacent to the market and shops
  • Family-run with attentive, English-speaking staff
  • Delicious Indonesian breakfast served on a terrace
9.1 Perfect 243 reviews Booking.com 9.1 · 243 reviews

About

Pondok Serayu

Pondok Serayu is a four-star guesthouse set on Jalan Raya Ubud, one of the town's main streets. The property offers a garden and terrace, with free Wi-Fi throughout. Guests consistently highlight the spotless rooms and the warm hospitality of the family who runs it.

The location is the real draw: the Ubud market is right next door, and the palace, temples, restaurants and shops are all within easy walking distance. The monkey forest is a short walk away, and a pleasant ridge walk starts nearby. With a 24-hour reception and a paid airport shuttle, it's a practical base for exploring Ubud.

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • No pets allowed
  • Security
  • Paid airport shuttle

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff and service — Guests repeatedly praise the friendly, attentive and English-speaking staff, especially host Martina, who goes out of her way to help.
  • Unbeatable central location — Right next to the Ubud market, with the palace, temples, restaurants, shops and monkey forest within a short walk.
  • Clean, modern and comfortable rooms — Rooms are described as spotless and modern, with comfortable beds, good amenities and private balconies or terraces.
  • Delicious breakfast with flexible timing — A home-cooked Indonesian breakfast is served on the terrace, and guests appreciate the flexibility in serving times.

Worth weighing

4 to weigh
  • Check-in is limited to afternoon hours — Check-in runs from 14:00 to 18:00, so late arrivals may need to coordinate with the property.
  • Potential street noise and dogs — The central location on the main street brings occasional noise – one guest mentioned barking dogs when entering or leaving.
  • Small property with limited facilities — As a guesthouse, it has no pool or fitness centre, and only one room type is listed – a Deluxe Double Room.
  • No pets allowed — The property does not accept pets, so travellers with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room

  • 2 Single beds,1 King-size bed
  • Garden view
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • Security
  • No pets allowed

Services

  • Paid airport shuttle
  • Room service
  • Laundry

Room amenities

  • Air conditioning
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Free toiletries
  • Electric kettle
  • Flat-screen TV

Outdoor

  • Garden area

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 243 reviews

Guest-rated 9.1/10 from 243 reviews

Booking.com · 9.1 · 243 reviews
9.1Verified guest

“The double room felt brand new with a great bed, work desk, tea and coffee kit, and a flat-screen TV with satellite channels.”

9.1Verified guest

“Quiet spot in an unbeatable location close to the Ubud Palace, the centre, temples, restaurants, shops, dance shows, the monkey forest and a nice ridge walk. Staff were incredibly nice and responded quickly. Private parking onsite made everything perfect.”

9.1Verified guest

“Lovely one-night stay. The location was super convenient, right next to the new market, Ubud market, Gootama Street and plenty of restaurants – Taco Fiesta is just a five-minute walk. Staff were wonderfully welcoming.”

9.1Verified guest

“The front desk staff were like superheroes – quick, efficient and treated me like a VIP while speaking perfect English and Indonesian.”

9.1Verified guest

“The room was impressive and beautiful, with Wi-Fi, a lovely terrace and a comfortable bed as advertised. The hotel sits right next to shops and restaurants.”

9.1Verified guest

“We enjoyed our one-night stay – a modern room with a comfy bed, fridge, coffee and tea facilities, and a nice seating area.”

04 — Location

Getting around Ubud

The property sits in Ubud.

Ubud Market: The market is right next to the hotel, ideal for souvenirs, local crafts and a taste of everyday Ubud life.

Ubud Palace: A short walk from the hotel, the palace is a historic complex and a venue for traditional dance performances.

Monkey Forest: A scenic walk away, the sacred forest sanctuary is home to a troop of monkeys and ancient temples.

Ridge Walk: A pleasant ridge walk starts nearby, offering rice-field views and a peaceful escape from the busy streets.

Jalan Raya Ubud Gang Pekandelan, Ubud, Bali, 80571, Indonesia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-18:00
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What are the check-in and check-out times at Pondok Serayu?

Check-in is from 14:00 to 18:00, and check-out is from 07:00 to 11:00.

Does Pondok Serayu offer parking?

Yes, private parking is available onsite, and guests have mentioned it as a convenient feature.

Can I bring my pet to Pondok Serayu?

No, pets are not allowed at this property.

Does Pondok Serayu have air conditioning?

Yes, air conditioning is available in the rooms, including the Deluxe Double Room.

What breakfast options are available at Pondok Serayu?

Guests are served delicious Indonesian breakfasts, often on the terrace, and reviewers note flexible serving times.

The bottom line

For travellers who want to be in the thick of Ubud, Pondok Serayu is a reliable, family-run choice with spotless rooms, warm service and a breakfast that guests remember. The limited check-in window and small scale are minor trade-offs for the convenience and value.

9.1A trustworthy pick for Ubud's centre, backed by 243 guest reviews and a 9.1 rating.

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